FreePBX

Call Center

Discover the FreePBX Phone System

Gain ultimate freedom and flexibility in your business communication with the FreePBX Phone System and modulus, Greece’s leading VoIP provider. Benefit from the ability to fully customize and control your call center without restrictions, and with the assurance of our professional support.

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What is FreePBX?

FreePBX is an open-source phone system, fully customizable to your business needs. It gives you the freedom to configure your call center as you like, without the limitations of closed systems or excessive costs. It’s the ideal solution for businesses that require full control and scalability, with the ability to integrate with any CRM/ERP or other third-party system; it also supports advanced features like Speech2Text, Dynamic Queues, and much more.

Why Choose modulus?

Having our expertise means we can implement any functionality you need, without limitations. FreePBX offers endless possibilities, and we’re here to make it possible for you.

We ensure the complete customization of FreePBX according to your business' specific needs, so your call center works exactly as you need it to.

We ensure the smooth integration of FreePBX with any CRM/ERP or other third-party system you use, providing a unified communication platform.

With our 24/7 support, you won’t have to worry about anything. Our technicians are always available to assist you with anything you need.

Advantages

Why Choose the FreePBX Call Center?

Complete Control

Through the QueueMetrics add-on, FreePBX gives you full control of your center’s performance with precise and detailed statistics and reports, allowing you to optimize call management and increase your business’ efficiency.

Unlimited Communication Capabilities

FreePBX offers a fully customizable phone system, letting you configure your PBX exactly as you need. Thanks to its limitless features and integration capabilities, the system perfectly adapts to the needs of your business.

Unlimited Integrations

FreePBX integrates with any CRM, ERP, or other business application, providing a unified communication platform that fully adapts to your business needs.

Remote Work

Mobile and desktop/laptop apps enable employees to make and receive calls from anywhere, making remote work possible.

Flexible Installation

With both cloud and on-premise installation options, FreePBX fully adapts to your business requirements, regardless of size or needs.

Advanced Security

Features like call encryption, automatic IP blacklist management, and an integrated firewall provide robust security, ensuring that your business communication is protected from any potential threats.

Features

Tailored to Your Needs!

Speech2Text

Real-time conversion of spoken words into text for instant and enhanced customer service.

Advanced Call Reporting

Detailed reports and statistics via QueueMetrics, optimizing call performance and productivity.

Dynamic Queues

Real-time call management with adaptive routing to the appropriate agents for optimal service.

SBC/Proxy

Protection of remote connections through SBC/Proxy, ensuring secure and reliable communication.

Integrations

Integration with any CRM, ERP, or other business application, offering unlimited communication possibilities.

Call Recording

Call recording for training, quality assurance, and legal compliance, with easy storage and playback capabilities.

Get the FreePBX Phone System Today

Featured Content

shopflix.gr: Unified Telephony with VoIP & FreePBX

We provided shopflix.gr with a comprehensive VoIP telephony solution, enhancing customer service and managing incoming calls.

Implementation

Company Size

Features

Integrations

Implementation

Company Size

Features

Integrations

modulus vPBX

Cloud-based

Small or medium businesses

  • IVR’s
  • Audio Messages
  • Queues
  • Ring Groups
  • Time Conditions

 

3CX

Cloud-based / On-site

Medium or Large Enterprises

  • Call Recording
  • Live Chat & Messaging
  • Call Reporting
  • Web RTC Support
  • Zoho
  • Microsoft 365
  • HubSpot
  • Salesforce
  • Zendesk
See More
Recommended

FreePBX

Cloud-based / On-site

Medium or Large Enterprises

  • Speech2Text
  • Dynamic Queues
  • SBS Proxy
  • Advanced Call Reporting (QueueMetrics)

Unlimited

Frequently Asked Questions

FreePBX is open-source, so theoretically yes you can set it up yourself. However, technical knowledge is required, and the setup you achieve will likely be basic.

Yes, FreePBX supports integration with any CRM, ERP, or other business applications, allowing unlimited communication and integration possibilities.

FreePBX can be hosted either on-site at your location or in the cloud, depending on your needs and preferences.

Of course! The FreePBX app is compatible with all devices, both mobile and desktop, ensuring flexible communication no matter where you are.

modulus takes care of the complete configuration of the system for you. This service is included in our package to ensure the quick and smooth operation of FreePBX.

modulus fully supports you after FreePBX is implemented. Contact us for more details about our technical support packages.