Talkdesk Integration

Connect your VoIP telephony with Talkdesk and transform your platform into a complete call center, delivering a top-notch customer service experience.

 

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We Give a Voice to Talkdesk

modulus offers an advanced integration of VoIP telephony with the Talkdesk platform, allowing you to enhance multichannel communication with advanced telephony features. If your business already uses Talkdesk for communication management, integrating your VoIP telephony will turn Talkdesk into a complete call center. Gain a unified management environment for voice calls, chat, email, and social media, improving customer experience without the need for additional equipment.

This Integration Is For:

  • Businesses that already use Talkdesk for communication management.
  • Organizations seeking to integrate VoIP telephony into Talkdesk to strengthen their multichannel communication.
  • Companies looking for a comprehensive integration solution to improve their customer service experience.
  • Businesses that want to expand Talkdesk's capabilities by adding call center features without additional hardware.
Advantages

Upgrade Your Communication with Talkdesk Integration

Unified Communication

Connect your VoIP telephony with Talkdesk and enjoy a unified communication management environment, handling voice calls, chat, email, and social media from a single platform.

 

Full Call Center Features

With VoIP integration to Talkdesk, access advanced call center features such as inbound and outbound call management, call forwarding, and call recording.

 

No Additional Equipment

Implement the integration without investing in extra hardware, reducing costs and simplifying deployment.

 

Efficient Workflows

Enable your employees to manage all communication through Talkdesk, improving efficiency and enhancing the customer experience.

 

Upgrade Your Business’ Communication Today