Lifeline Hellas, a non-profit voluntary organization that supports the elderly, needed a unified call center to optimize its service. Additionally, they needed a solution to support remote users without the need for VPNs or static IP addresses, as well as the ability to record calls. modulus took on the implementation of a complete VoIP telephony solution that completely met the organization's needs.
modulus implemented a complete telephony solution for Lifeline Hellas, ensuring the seamless operation of elderly support:
"Working with modulus has improved our customer service with a solution that supports remote users and call recording. Their prompt support and customization to our needs have been outstanding."
G.K., Lifeline Hellas