Bartzis Pharmacy: Unified Call Center with VoIP & vPBX
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We provided Bartzis pharmacies with an advanced VoIP telephony solution, ensuring seamless communication between their stores.
Bartzis pharmacies needed a telephony solution that would effectively serve both of their pharmacies, allowing for simultaneous customer service and internal communication between the stores. modulus undertook the installation of a unified call center with VoIP and vPBX, offering the necessary flexibility and functionality.
How We Helped This Business
modulus implemented a comprehensive telephony solution that covered all the communication needs of Bartzis pharmacies.
- We created a unified VoIP & vPBX call center, allowing each store to receive its own calls and manage communications with flexibility.
- We ensured the ability for internal communication between stores, enabling interoffice calls, call transfers, and functions like call pick-up.
- We completed the portability and activation of all the stores' phone numbers, ensuring continuous and uninterrupted operation of the phone lines.
"modulus installed a unified call center for our stores, allowing each location to manage its own calls and have direct internal communication and call transfers. They also effectively handled the transfer of all our numbers, making the process simple and hassle-free."
F.M. Bartzis Pharmacy